Common software faults
Failed or stuck over-the-air updates, frozen infotainment, charging sessions that will not initiate, connectivity drops, key or phone pairing failures, and driver-assist warnings after a fault.
Software & Connectivity
EV Software & Connectivity Support
Modern EVs are computers on wheels. When an update stalls, a screen freezes, or the app loses the car, the vehicle can be unusable even though nothing mechanical is wrong.
What we can do
Guided and on-site system resets, pairing and connectivity troubleshooting, charge-session diagnostics, and escalation guidance when the issue needs a dealer or manufacturer. Software and connectivity assistance starts at $99.
For fleets
Fleets use this service to clear software faults across many vehicles without pulling each unit into a service center.
24/7 Dispatch
Need this help now?
FAQ
Common questions.
- Can you fix a failed update?
- We can often recover a vehicle from a stalled update or reset the system so the update can retry. Some updates require the manufacturer.
- Do you work on any brand?
- We support common EV platforms. Tell dispatch your make and model and we will confirm before sending a provider.
- Is this remote or on site?
- Both. Simple resets can be guided by phone; anything more is handled on site.